Privacy Policy
Effective date: 2026-03-26
This Privacy Policy explains how RedditFind collects, uses, stores, shares, and protects personal information when you use our website, account system, billing flows, Open API, community analysis/monitoring tools, Reddit Assistant, and related features.
1. Scope and contact
This policy applies to RedditFind website features, registration and login flows, paid subscriptions, Open API, community analysis/monitoring, Reddit Assistant, export and sharing features, and related support interactions.
If you have questions about this policy or want to submit a privacy request, you can contact us at [email protected].
2. Information we collect
- Account and profile information, such as email address, password hash, name or nickname, avatar, email verification status, and profile settings you maintain in the service.
- Third-party login information. If you sign in with Google or another identity provider, we receive basic profile details and process provider, providerAccountId, and authentication-related account data.
- Configuration and business data, such as monitoring rules, keywords, analysis preferences, exports, product materials, submitted URLs / Markdown, chat inputs, generated AI results, and related metadata.
- Open API and security data, such as API key names, scopes, environments, masked token details, recent usage timestamps, recent IP / User-Agent data, rate-limit events, and security audit logs.
- Payment and billing data, such as Stripe customer id, subscription status, orders, checkout sessions, invoices, payment status, billing consent records, and related audit trails. Sensitive card details are typically handled by the payment provider and we do not store full card numbers.
- Usage and log data, such as IP address, browser/device details, access times, request records, error logs, abuse-prevention logs, and task execution states.
- Public-source data used to provide the service, including public content from Reddit and other public webpages, as well as public materials you submit to us for analysis.
3. Sources of information
- Directly from you when you register, sign in, configure features, submit product materials, request analysis, or use the Open API.
- From identity providers such as Google when you use third-party sign-in.
- Automatically through cookies, localStorage, sessionStorage, analytics tools, and server-side logs.
- From payment, email, AI inference, and public web data providers where necessary to deliver the service.
4. How we use information
- To provide sign-up, sign-in, identity verification, account management, Open API access, and subscription/billing workflows.
- To deliver search, monitoring, community analysis, AI generation, exports, sharing, and result presentation features.
- To process trials, renewals, refunds or credit returns, restore orders, and support billing audits and customer support.
- To maintain security, prevent abuse, investigate incidents, enforce rate limits, optimize performance, and keep the service stable.
- To send required service notifications, verification emails, billing notices, support responses, and, where applicable, product updates or marketing communications.
5. Cookies, local storage, and analytics
We use multiple browser-side technologies to support functionality and measurement, including:
- Essential cookies / sessions for sign-in state, security checks, and request continuity.
- Preference cookies, such as locale or language settings.
- localStorage / sessionStorage for certain UI state, task progress, drafts, deduplication markers, and interaction preferences.
- Analytics tools, which may include Google Analytics 4 page-view, login, and user-related measurement events to help us understand usage and improve the service.
You can manage cookies and local storage in your browser settings. Disabling them may affect certain features. Where required by applicable law, we may provide additional notice or consent controls for non-essential analytics technologies.
6. Sharing and service providers
We do not sell your personal information. To operate the service, we may disclose or allow processing in limited scope by the following categories of providers:
- Identity and sign-in providers, such as Google.
- Payment and billing providers, such as Stripe.
- Email delivery and communication providers, such as Resend.
- Marketing or subscriber-list systems, such as Listmonk when that integration is enabled.
- Analytics and measurement providers, such as Google Analytics.
- AI inference, model-hosting, or model-gateway providers, including OpenAI-compatible and Gemini-related suppliers.
- Hosting, logging, security, and public-web retrieval infrastructure providers.
- Authorities, regulators, or other parties where disclosure is required by law or necessary to protect rights, safety, or the service.
7. AI processing and public content
To generate analysis, summaries, suggestions, reply drafts, or other AI outputs, we may send your prompts, configuration data, business context, and the public posts, comments, or webpage content needed for the feature to third-party model services or model gateways.
We try to limit such processing to what is necessary for the requested functionality, but that processing may also be subject to the terms, infrastructure, and processing locations of the relevant provider.
8. Retention and security
- We retain information only for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary by data category.
- After you request deletion or stop using the service, we may still retain certain billing, security, logging, or backup records for a reasonable period where needed for legal, operational, or recovery purposes.
- We use reasonable technical and organizational safeguards, including access controls, logging, auditing, and risk monitoring.
- Passwords are stored as one-way hashes. In applicable cases, Open API tokens are shown only once and stored on our side using necessary hashed or masked representations.
- No internet service is absolutely secure. If a security incident occurs, we will respond and provide notice as required by applicable law.
9. Your rights and choices
Subject to applicable law, you may have rights to:
- Access, correct, or update your account information, preferences, and certain business configurations.
- Request deletion of your account or related personal information, or request an export of personal information you provided to us.
- Withdraw certain permissions or stop receiving non-essential product-update / marketing communications.
- Manage cookies, local storage, and related tracking technologies through your browser settings.
To submit such a request, contact [email protected]. To protect account security, we may ask you to verify your identity before fulfilling a request.
10. Updates
We may update this policy due to product changes, feature adjustments, or compliance requirements. We will publish the latest version and effective date on this page. Continued use of the service after an update generally means you understand and accept the updated policy.
If you do not agree to this policy, please stop using the service. For privacy support, rights requests, or deletion assistance, contact [email protected].
